Below you'll find safety information in the event you smell gas or are preparing for a weather emergency.
1
Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones, or cell phones. Flames or sparks from these sources can trigger an explosion or a fire.
2
Get everyone out of the building or area where you suspect gas is leaking.
3
Turn off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, turn it to the right (clockwise).
4
From a neighbor's home or other nearby building away from the gas leak, call us right away at (904) 725 - 9144. If you can't reach us, call 911 or your local fire department.
5
...until D&D Gas, an emergency responder, or qualified service technician determines that it is safe to do so.
6
Before you attempt to use any of your propane appliances, D&D Gas or a qualified service technician must check your entire system to ensure that it is leak-free.
Getting ready for a flood or hurricane:
Take these steps to protect your family and property before a flood, hurricane or severe storm.
1
Properly secure the propane tank, if possible.
2
Turn off the gas supply valve at the tank.
3
Fasten the protective dome on the tank.
4
Turn off appliance pilot lights, control valves and manual shut-off valves.
5
Ensure an adequate supply of fuel in the tank.
After the flood or hurricane has passed:
Look for visible structural damage, including external venting and vent caps. Call us at (904) 725-9144, or a qualified technician if:
1
You smell propane gas. The odor can smell like: rotten eggs, garbage, sewage, or a dead animal.
2
Your propane tank has shifted or moved from its original location.
3
The tank regulator has been exposed to water.
4
Gas lines are broken, bent, damaged, or have pulled away from the propane tank or appliances.
5
Propane appliances or their controls have been exposed to water.
